Copy of Shipping & Returns - Warm Weather Shipping OLD

Thanks for purchasing our delectable chocolates and nuts!  We pay special attention to making sure that your order ships and arrives in good condition.  Now that your chocolate's on the way, we're guessing you might have a few questions.  

Warm Weather Shipping

When it's hot outside we take extra steps to ensure 100% satisfaction. All orders are packed in insulated shipping containers with ice packs (at no additional cost) and delivered within 2 days.

Shipping

How do we ship your order?

All orders are packed with great care and ship direct from our factory located just outside of Tacoma, Washington via one of our preferred carriers.  Orders typically ship the same day but every so often we need a little extra time, which is why we reserve up to 48 hours to pack your order.  

For a rough idea of UPS transit times, check out their transit time maps and website for more information.

US Time in Transit Map

 

Warm Weather Shipping (May - September)

With the change of the seasons, we all eagerly await the warm weather that's around the corner.  Just because it's summer doesn't mean we all stop craving chocolate.  We totally get that, so during the warmer parts of the year we take extra special care in packing orders to ensure you don't receive a gooey melty blob that was once Chocolate Covered Blueberries. 

To ensure that you get your products in the best condition possible, during this time we make a few changes to our shipping options and policies:
  • Your order may ship with gel icepacks in a thermal lined box or mailer pouch.
  • Your order might ship in more than one box if there are non chocolate items in your order.
  • If temperatures reach above 90° F, we may contact you, partially, or fully cancel your order depending on it's contents as we may not be able to guarantee it will not melt.
  • Please keep an eye out for your package during the summer months as deliveries made to homes can sit out in the sun.  We're not responsible for your packages once they leave our facility.  
  • We adjust our shipping options and shipping days to better allow for your product to reach you in optimal condition.

Summer Shipping Schedule:

Shipping Type M T W T F S Sun 
Ground*
Expedited (3 Day)
2 Day
Overnight

*Ground shipping may be limited to certain parts of the United States.

 

Order Cut off times and Holiday Shipping Deadlines

Our daily order cutoff time is 12 PM PST, Monday through Friday, subject to some changes during our Warm Weather Shipping months. Shipping during the holidays can be tricky.  Here's a quick list of a few major holidays and when to order by in order to get your items in time:

Thanksgiving (November, 25th 2021) Carrier Transit Time (Business Days) Order By
FREE Ground Shipping USPS/UPS 5 - 12  Nov. 8th
$5 Flat Rate Ground Shipping USPS/UPS 5 - 12 Nov. 8th 
Ground UPS 5 Nov. 17th
Expedited (3 Day) UPS 3 Nov. 19th
2 Day UPS 2 Nov. 22nd
Overnight UPS 1 Nov. 23rd

Note: Shipping transit times are estimates, delays may be incurred by shipping providers. Transit time do not include day of shipment.

 

Christmas (December, 25th 2021) Carrier Transit Time (Business Days) Order By
FREE Ground Shipping USPS/UPS 5 - 12  Dec. 8th
$5 Flat Rate Ground Shipping USPS/UPS 5 - 12 Dec. 8th 
Ground UPS 5 Dec. 17th
Expedited (3 Day) UPS 3 Dec. 20th
2 Day UPS 2 Dec. 21st
Overnight UPS 1 Dec. 22nd

Note: Shipping transit times are estimates, delays may be incurred by shipping providers. Transit time do not include day of shipment.