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![]() GET IT IN TIME: Get it in time for the Holidays. Shop smart, visit our partner carrier's websites to learn more about shipping transit times and Holiday Shipping Deadlines. Get it in time for the holidays. See UPS Holiday Schedule. Your Chocolates and Nuts Ship from Washington State: ![]() Get it in time for the holidays. See UPS Holiday Schedule and Alerts. Your Chocolates and Nuts Ship from Washington State: ![]() What service do you use to ship your products? Our orders are shipped exclusively via UPS and USPS year round. During the cooler part of the year we offer Ground, 2 Day, and Overnight Shipping options. We are extremely sorry but at this time, we cannot ship to FPO or APO addresses. When will my order go out? It might be a comfortable 60 in here in Seattle, but it also might be a scorching 100 in Phoenix. The bottom line is that temperatures vary greatly throughout the U.S. which is why we do not ship our products over the weekends. A Note on Addresses & Deliveries: Please make sure to double check the addresses that you are shipping to as we can only be responsible for the addresses that are submitted when placing an order. We are also not responsible for incorrect, delayed, or undeliverable addresses. Whatever address you submit, is where it will ship to.If you notice an error in the address you have submitted, please contact us at 1.888.469.2637 immediately so that we can attempt to make any changes. We will make every effort to correct the address if we can catch it in time. Year round, Emily's Chocolates instructs shipping carriers to leave packages if no one is available for a signature. Once your package ships please use your tracking number to watch out for the shipment or inform the recipient that chocolaty goodness will be coming to them. This is especially important during the Warm Weather Shipping Season, so please take this into account and make appropriate arrangements. International Shipping: While International Shipping is not available through our website, it doesn't mean we won't try! If you live outside of the United States and would like to purchase our chocolates, we are happy to work with you and see if we can deliver items to you. However, there will be areas of the world that we will not be able to deliver to. If you are interested please call us at 1-888-469-2637 8:00AM - 5:00PM Pacific Standard Time, Monday - Friday. ABOUT WARM WEATHER SHIPPING WARM WEATHER SHIPPING POLICY IN EFFECT (JUNE 15th - OCTOBER 15th) At Emily’s we take great pride in providing our customers with sweet and decadent treats made with the utmost care and highest quality standards. No one wants a puddle of chocolate when their order arrives, so when it comes to shipping, we want to make sure that our customers receive their orders in the best condition possible. Once the Warm Weather Shipping Season starts, orders in areas where the temperature exceeds 75F° for prolonged periods of time will be shipped in special insulated shipping mailers and with Gel Ice packs. The use of Gel Ice Packs and cool bags will be made at the discretion of our Small Package Shipping Department. What Warm Weather rules apply? Orders during our Warm Weather Shipping season are exclusively sent via UPS and USPS and are eligible for either 2 Day or Overnight Shipping only. An If there is a possibility of your order sitting in a transit warehouse over the weekend, we will NOT ship it until the following Monday to ensure that your product is not subjected to uncontrolled variables. When will my order go out? It might be a balmy 60 degrees in Seattle, but it also might be a scorching 100 degrees in Phoenix. The bottom line is that temperatures vary throughout the U.S. This is why, we do not to ship our products over the weekends. Our priority is to make sure that you receive your chocolates in pristine condition, so please below to get an idea of when your products will ship:
OUR COMMITMENT TO YOU: We stand by our goals to deliver your chocolate in great condition. If for any reason your order does not meet with your satisfaction, contact our customer service representative at 1.888.469.2637 or via email at orders@emilyschocolates.com and we will work with you to find a solution. |